Locking yourself out
It is very easy to lock yourself out when the front door blows shut during windy weather. The front doors do not have outside handles and you cannot get in any other way, unless another door or window is open. We keep a duplicate key for all properties. It’s a good idea to put our office number +351 262 909 309 into your mobile just in case you need to call us.
Many of the boilers in the houses and apartments are the Combi (combination) type, where there is no separate hot water tank. This means that if someone is taking a shower it is best that no other hot water taps are used otherwise the shower will run cold.
Occasionally, particularly during times of heavy rain or high winds, the electricity may be cut off momentarily or for longer periods. Do not worry. The connection is always re-established as soon as possible. If any devices such as the television or the internet do not immediately work again please turn them off at the wall, wait a minute and then turn them on again.
Being so close to the Atlantic we experience high levels of humidity and all properties have dehumidifiers. We would be grateful if you could leave any dehumidifiers running during the day or while you are out to help manage humidity levels.
All windows have blinds fitted which roll up and down on the outside of the windows. They are operated by slowly pulling the blind up or lowering it down using the cord. Please be careful and gentle with them as they can bounce off the rollers easily. Breakages have to be paid for.
In the cooler months the heating is set for 2 hrs in the morning and 4/5 hours every evening. Some properties also have electric heaters or a wood burning stove. Gas and electricity is extremely expensive here. During the winter we charge for gas by reading the meter & charging for exactly what is used.
Hot water will come on automatically. The boilers are combi type. Occasionally the pilot light goes out, but is usually easy to re-light by pressing in the ‘ignite’ button. If there is a red light flashing, press it in for a few seconds to re-start.
During busy times when there is a higher demand for water there can occasionally be problems with supply.
Please remember this is a hot country and uncovered food and rubbish will attract flies and ants. Keeping surfaces clean, food covered and put away, and rubbish regularly emptied will help to ensure you don’t get any unwelcome visitors.
Please don’t throw anything other than toilet paper down the toilet as other items may cause blockages. Use the pedal bin for cotton wool, sanitary items etc. and please empty this when you leave.
Stray cats and dogs
It is a sad fact that where people are stray cats and dogs will congregate on the look out for food. While it is tempting to feel sorry for stray animals and give them food it unfortunately encourages more so we please ask you not to feed them.